Closing down of Liverpool & London communities

I saw a message that the Liverpool and East London communities are closing down on 12.1.20. What does that mean?
Since 12.1.2020, Colu is no longer be operating in Liverpool and East London. This means that users registered in these communities will no longer be able t...
Sun, 12 Jan, 2020 at 4:06 PM
Should I request for a refund?
No need to request a refund, we plan to refund the available balance to the payment card linked to your Colu account within 10 business days from date 12.1....
Thu, 12 Dec, 2019 at 10:41 AM
What will happen to money left in my account balance after 12.1.20?
If you still have money left on the Colu app on 12.1.2020, we will transfer your available balance (not including any bonuses, as those were given to you fo...
Thu, 12 Dec, 2019 at 10:36 AM
Why are you closing the Liverpool and East London communities?
During the past year, Colu changed its model to work mainly with city councils and municipalities around the world as a platform to create better civic enga...
Thu, 12 Dec, 2019 at 10:38 AM
Will I receive a refund of the gift balance I currently have?
If you still have money remaining in your Colu balance after this date, we will refund your available balance.  However, this amount will not include bonus...
Thu, 12 Dec, 2019 at 10:39 AM
How can I contact you?
Please contact close@colu.com with any questions or concerns you might have.
Thu, 12 Dec, 2019 at 10:39 AM